SITE POLICIES
CUSTOMER CARE
SHIPPING,
DELIVERY
AND RETURNS
PAINTED LEATHER
Our handbags are uniquely adorned with the artist's passion making each one-of-a-kind. Each handbag is prepped to receive the paint medium, which adds a protective barrier to the leather. To maintain the vibrancy of colors, store them in a dust bag when not in use.
Please note that ALL SALES ARE FINAL.
Thank you for purchasing another quality product from LORRARIVERS.
Leather is a natural material and slight variations in grain texture, color and thickness may be evident between/within dye lots or production runs. The fiber structure will vary within a hide and from hide to hide which can impact how the aniline dyes are absorbed. Full aniline leathers will have a higher variation between/within dye lots and therefore we cannot guarantee exact color matching. These inherent properties are not considered a defect.
In most cases, the leather is untreated and can be prone to spotting, fading or sometimes loss of color. To help guard against the harmful affects of water, rain or snow, leather must be pre-treated with a protective coating. Leather handbags are not recommended to get wet under any circumstance.
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The LORRARIVERS brand will not accept returns or exchanges for any water damage that may occur on these handbags.
As leather ages, it will acquire a patina and may darken due to the oils from the skin as well as from direct sunlight. These external factors will only further enrich the beauty of your natural leather product.
To protect your beautiful investment for years of enjoyment, please stuff the handbag with dye free tissue paper and store in a protective dust bag when not in use. A quality leather care product is recommended for proper care and maintenance. Please consult a professional leather specialist for more problematic stains.
FREE UPS GROUND or USPS PRIORITY MAIL SHIPPING WITHIN THE U.S. FOR ORDERS $150+.
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Free shipping is not included when using discount code/ promotional code unless specified.
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Free shipping is not included on online sample sales unless specified.
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Where goods are supplied for export, customer is responsible for complying with any and all import regulations and in the country of destination and for paying any import duties.
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Date of delivery shall only be taken as an indication, conditions of shipping and transport are not guaranteed.
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Terms of delivery shall only commence upon the Confirmation of Order’s receipt and any necessary domestic or foreign certificates have been acquired and/or produced by Customer.
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If for some reason we are unable to fulfill your order, you will receive a cancellation email notifying you that we are unfortunately unable to fulfill your order. We will offer you the ability to select a new item or wait for the back order to be filled if applicable.
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Merchandise must be returned within 5-7 business days of receiving it for an exchange. Merchandise can not be returned for a refund.
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All drastic or promotional sales items are final sale.
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Ship to:
LORRARIVERS, LLC
9103 Woodmore Center Dr. #305
Lanham, MD 20706